I just read John Allspaw's blog post about his talk at Surge 2010. John's talks were among the best of the conference IMO. So I was amazed to read his post.
I was really honored to take part in this conference as speaker. Just before my proposal being accepted, I had bought the book Web Operations. When the Surge speakers list was announced, I was thrilled to discover that many contributors to the book, including Allspaw, were also speaking at Surge, and even more honored to have the privilege to being in the same group and knowing them in person.
If you're interested in the talk I presented, while the Omniti folks bring up videos and slides on the Surge website, you can download them from Slideshare:
I hope the video is delayed, so I can avoid the embarrassment for a little while :-)